What the eye buys

Published in Product Information

What the eye buys

We looked at the data, and the listings with photos start roughly six times as many buyer conversations as the ones without. Here's why you should add a photo before you do anything else.

Profile picture of Jordan Angelov

Jordan Angelov

VP Products

No one has ever bought meat blind. For as long as there have been markets, the buyer has done the same thing before parting with a coin: leaned in, looked, sometimes prodded. The butcher held the loin to the light and turned it, because he knew — everyone knew — that a man buys with his eyes first and his ledger second. Trust begins as a glance.

We were curious whether that ten-thousand-year-old habit had survived the move online, so we did the unromantic thing and looked at the data.

It had survived. Comfortably. On MeatBorsa, a listing with photos starts roughly six times as many buyer conversations as a listing without. Not six percent more. Six times. The same carton of the same product, at the same price, moves from "scrolled past" to "let's talk" on the strength of a single image.

Which, on reflection, is not surprising at all. A buyer scrolling through hundreds of offers is doing exactly what his grandfather did in the market hall, only faster and with a thumb. He cannot lean in and prod. The photo is the lean-in. It is your loin held to the light. A listing without one isn't neutral — it's a stall with the shutters half down, and buyers, sensibly, keep walking.

The remedy costs nothing and takes about a minute. Open your listing, add a photo or two of the actual product — the real carton, the real cut, honest lighting — and you've done the online equivalent of turning the meat toward the customer. You don't need a studio. You need the buyer to see that there's something real behind the price.

We mention this not because we're romantic about photography, but because we watch the numbers, and the numbers are unusually blunt on this one. Good meat photographs well. Grey meat photographs honestly. Either way, the buyer would rather see it than guess.

The eye still gets the first vote. Give it something to look at.